Case Studies

  • Marketing Consultant - Ms Sophie Bishop

    Sophie works as a freelance Marketing consultant.

    Sophie joined JSA in 1998, initially choosing JSA’s Umbrella Service, which she used for the best part of 8 years, until she secured a major contract in 2006 which required her to start her own limited company via JSA.

    When I found out I had won a major contract in 2006 I was a little worried about how I was going to handle my new accounting requirements. However I shouldn’t have worried as the staff at JSA understood my needs completely and allowed me to move smoothly from one product to another.

    Having been with JSA for more than 10 years now I can honestly say that it is their level of service and ability to understand my needs which ensures that I stay with them – they are a safe pair of hands who are there to take my pain away any time I need them.

  • IT Programme Manager - Mr Chandra Addepalli

    Chandra, works in the IT industry undertaking a number of roles including Project Management, Business Analysis and Offshore development.

    Chandra has been with JSA for the past 2 and half years and said of the service he has received:

    I was referred to JSA originally by a colleague and was impressed by the convenience their online system offered, which I felt was more useful than some of their competitors. I have generally thought my experience of JSA has been very good and I have taken advantage of not just their Limited Company Products but their Self Assessment Tax Return Service and their IR35 review service as well, both of which I have found to be extremely good.I can say without hesitation that I would happily recommend them to others, so much so that in fact I have already have.

  • Police Investigator - Mr Tim Savage

    Tim has been with JSA since 2006 and said of the service he has received:

    After thirty years of being a permanent employee, JSA helped me make the transition to working via an agency on a contract. The support from JSA has been excellent and it reflects the attitude and ethos of the company. The team took me through what I needed to do and set me up quickly and without any hassle.

    The JSA guys are always friendly and the service is good – it’s easy to get through to them and the team is always there to help me - whatever the query. JSA’s approach of providing real continuity by communicating with their customers ensures that I haven’t had any problems and that I always receive my salary on time and with the minimum of hassle.

  • Gas and Oil Formatter / Data Extractor - Mrs Joanne Mortlock

    Joanne has been with JSA for approximately six months and said of her time with the company:

    "I joined JSA after finding the companies details on the Umbrella Supermarket website, and although I received a few quotes from similar companies I found JSA’s to be the most competitive. Once I had decided to go ahead with JSA I was impressed with how quick the registration process was and how friendly the sales team where which made sign up really quick and simple!"

    Overall, I have found JSA to be really good and the customer service team is always on hand to help and is very knowledgeable. I always receive my payments on time, which is great and gives me real confidence in JSA. I would definitely recommend them to anyone looking for a similar service.

  • Construction B&CE Technical Officer - Mr Graham Gow

    Graham works predominantly in Construction Management with a preference for the commercial, retail and leisure side of the Industry.

    He is using JSA Umbrella Company Service for the payment of his wages and the processing of his expenses.

    Graham said of his experience with JSA:

    I joined JSA as a result of the arrangement my agency had with them and, having had bad experiences with similar companies in the past, I did have reservations in the beginning. However I have been pleasantly surprised as my experience has been extremely good so far.

    I use JSA to process and pay my wages and the service they have offered has been really good. The customer service team are great and all the administration and the requirements of HMRC are taken care of, which is a real bonus.

    Overall, my experience has been really good which has restored my faith a little after my previous experiences and I would recommend JSA to anyone looking for similar services.

  • Lindon Morgan

    Thank you for the outstanding services that has been provided from JSA, I have been absolutely convinced JSA are the best in their field. I will have no hesitation in using JSA again. Once again thank you for the first class services and I really mean it. Should I return to temporary work as a Ltd company, I will require the services of JSA.