About Us
The website at www.jsagroup.co.uk ("this Site") is operated by JSA Services Ltd, a company registered in England with registered number 2407547 whose registered office is at JSA House, 110 The Parade Watford WD17 1GB ("we" or "us").
If you have any questions, comments or suggestions about the way in which we use your personal information or if any of your personal information changes, please write to us at the above address or email us at [jsa@jsagroup.co.uk].
Your privacy is very important to you and us. We depend on the trust of users of this Site. We shall therefore only use your name and other information relating to you that we collect on this Site or when you want to use our services in the manner set out in this Privacy Policy. We will only use your personal information in a way that is fair to you. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law, or as is relevant for the purposes for which it was collected.
Data that we collect
We may ask you to supply us information about yourself in several ways from different parts of this Site, for example when you log on to this Site. We use that information to provide services to you both online and offline and to give you a service that suits your preferences.
We may collect the following information when you agree to use our services or when you log onto this Site: [your name, your business name, e-mail address, postal address, telephone number, fax number and payment card details - any other information about the customer?]. Once registered you are no longer anonymous to us. We need this information in order to verify your identity, decide whether to allow you to use this Site, whether to go ahead with providing services to you or your organisation, to provide our services, to collect payment from you, to detect any fraud or Site abuses, to send you information relevant to the order and in case we have any queries.
We may also collect some of the above information and also the nature of your enquiry when you submit an enquiry to us. We use that information for responding to your enquiry.
You must only submit to us or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
If you contact us we may keep a record of that correspondence and your activities on this Site or your postings on this Site, we may collect such information in a file specific to you.
Other uses of your personal information
We may also use the contact details which you give to us to send you our newsletters, publications and other information about us, this Site, our services, anything relating to our business partners, including without limitation their products and services or anything in which you show an interest. If you would prefer not to receive this information about us, please send us an appropriate e-mail explaining this to the Data Protection Officer at jsa@jsagroup.co.uk, or write to us at the above address or fax us on +44 01923 474747 Alternatively, if you would prefer not to receive this information relating to our business partners, then please contact us in the same way explaining this.
We also occasionally ask users to complete surveys that we use for research purposes. Wherever we collect personal information we make an effort to include a link to this Privacy Policy on that page. We do this to better understand and serve our users. This research is compiled and analysed on an aggregated basis. We will never share this aggregated data with any other person.
Any user statistics that we may provide to prospective advertisers or partners regarding service usage of this Site are provided in aggregate only and do not include any personally identifiable information about any individual user.
We may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of this Site, or anyone else that could be harmed by such activities. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services offering.
Third Parties and Links
We may pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to provide services to you, to enable us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance.
We may send your information internationally including to countries outside the European Economic Area, for example to other organisations or entities that are involved with supplying the services on our behalf to you. Some places outside of the EEA may not have adequate data protection laws at all or may offer differing levels of protection of personal information which are not as high as in the UK. By submitting your data to us, you acknowledge that provided we have used your data in the ways set out in this Privacy Policy, we cannot be held responsible for any use of your data by third parties who receive and process your data.
We may exchange information with third parties for the purposes of fraud protection and credit risk reduction.
We may transfer our databases containing your personal information if we sell our business or part of it.
Other than as set out in this Privacy Statement, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Statement or unless we are required to do so by law.
The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Statement.
Security
We take reasonable steps to protect your personal details from loss, misuse, unauthorised access, disclosure, destruction or alternation. We use firewalls and antivirus software to protect your data. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information.
Cookies
This Site uses cookies to provide you, with a customised experience including personalisation services, interactive communications, online shopping and many other types of services. Cookies are files which identify your computer to our server as a unique user and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognise your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site and not for obtaining or using any other information about you. Your browser can be set to not accept cookies, but this would restrict your use of the Site. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.
Generally, we use cookies to:
(1) Remind us of who you are and to access your information online (stored on our computers) in order to deliver to you a better and more personalised service. This cookie is set when you register or "Sign In" and is modified when you "Sign Out" on this Site.
(2) Measure certain traffic patterns, which areas of this Site you have visited, and your visiting patterns in the aggregate. We use this research to understand how our users' habits are similar or different from one another so that we can make each new experience on this Site a better one. We may use this information to personalise the content that you and other users will see on this Site. ]
We also collect IP addresses for system administration and to report aggregate information to our advertisers.
Changes
Any material changes to the way in which we use your data will be described in future versions of this Privacy Policy. Each time you enter the Site, you agree that the Privacy Policy current at that time shall apply to all information which we hold about you.
Consent
By submitting data to us and using the Site, you consent to our use of your data in the manner set out in this Privacy Policy (as amended).